Bought free items won't show in "My Assets"

#1
To learn cryEngine, bought some free items, but they won't show in "My Assets" of Account Management.

Also, I can't download any of them from cryEngine launcher.

In marketplace, those items are displayed as "Your already bought this product".

How should I fix this problem?

thanks

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Update:
Well, after 24 hours later, I re-checked my lanucher, still can't download them.

But, a few minutes before, I re-check lanucher again, suddenly all those products show up and I can download them from launcher now.

I did nothing. I have no idea why it works now.

"My Assets" of Account Management on website is still empty though.

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