I wanted to download the free sample pack on the marketplace, but I need a VAT number? Couple months ago I didn't need that. I don't have a VAT number. Can someone help?
thank you
Re: VAT number?
#2You don't need that. There are some issues with cookies it seems, the checkout works fine on Edge, i am having issues with Chrome. Try different browsers until the issue is fixed.
Re: VAT number?
#3Ultimately, if you can't get it to work with any browser, please contact marketplace[at]cryengine.com to help you fix the issue, please. We are aware of some problems with the check-out process and are working on a solution for everybody, but some accounts are still affected.
Nic
CRYENGINE Brand Manager
I'm manning the CRYENGINE stations on Facebook & Twitter as well, so come and say hi!
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CRYENGINE Brand Manager
I'm manning the CRYENGINE stations on Facebook & Twitter as well, so come and say hi!
My personal Twittering may contain nuts.
Get to know me.
Re: VAT number?
#5If you run a registered business with the tax authorities in your specific country you get a VAT number. It's not required for individuals.
Re: VAT number?
#6Confirm - with Edge it works and do not ask for VAT. Now I know what was Edge developed for.
Re: VAT number?
#7Mine does not ask for Vat, but cant get past the save and continue page... it has no error as seen. Any suggestions? (I also sent a Email a day ago, but nothing back...)



Re: VAT number?
#8When I try to download something from the store, it says that it is wrong but doesn't give an explanation. Even on edge
Re: VAT number?
#10Please let us know if you still have any issues with the marketplace.
Uniflare
CRYENGINE Technical Community Manager
Here to help the community and social channels grow and thrive.
My personal belongings;
Beginner Guides | My GitHub | Splash Plugin
CRYENGINE Technical Community Manager
Here to help the community and social channels grow and thrive.
My personal belongings;
Beginner Guides | My GitHub | Splash Plugin