Re: Cannot checkout from Marketplace!

#74
cfree wrote:
sukovf wrote:saved&continued and a red box appears on top of that with no error message or any clue what's wrong. It just won't let me to continue.


For the guys with this issue on the checkout form, try to clean the browser cache and "buy" again... i have this problem some times and clean the cache always works.


Addendum: For Google Chrome users, using Guest- or Incognito mode also works.

We are still working on a fix, but this work-around should do the trick meanwhile. thank you for your patience and support.
Nic
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Re: Cannot checkout from Marketplace!

#75
Hello,

I just want the full project CRYENGINE GameSDK Sample Project, so I can fool around with the engine and get to know it but the marketplace does not want me to have it, it seems. Everything is filled in and I have tried Incognito mode on my latest chrome browser.

Please help...

Is there another way to get hold of these assets?

Re: Cannot checkout from Marketplace!

#76
if chrome is your primary browser;
Install a fresh copy of firefox, importsnt: do not import any data from chrome or ie or anywhwre else.

if firefox is your main browser;
I suggest saving your data like saved passeords and other cached data as per firefox documentation.
then do the same as above, clean install with no import.

worked for me. I now have 0 issues with any part of the site with firefox.
Uniflare
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I can't check out with the Marketplace

#77
Hello all,

is anyone else having trouble trying to check out ?. Even after refreshing it's still giving me problems.

don't know what else to do. this seems to be a recurring issue that i come across every time i use the Marketplace it's never fixed or is still there. I have already sent in a Ticket for the Launcher errors that i get for the Market place.

Is there any information we can get to let us know why the Market place is still broken or keeps having issues ?.

Thanks,

Mike !.

Re: I can't check out with the Marketplace

#78
mikefox wrote:Hello all,

is anyone else having trouble trying to check out ?. Even after refreshing it's still giving me problems.

don't know what else to do. this seems to be a recurring issue that i come across every time i use the Marketplace it's never fixed or is still there. I have already sent in a Ticket for the Launcher errors that i get for the Market place.

Is there any information we can get to let us know why the Market place is still broken or keeps having issues ?.

Thanks,

Mike !.



log out and log in again it should work, if not work open the url with anonymous mode in chrome
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Re: I can't check out with the Marketplace

#80
mikefox wrote:i have logged out and logged back in since i had to re-install windows. this is a new build. I upgraded so i could work on some customs game mods etc.

"EDIT: I just tired INCOGNITO MODE on Chrome and it didn't work still." there is something wrong with the website or something else ?."

Mike



there are problems with some accounts that still have this bug, like me and you, clean the cache of browser is the last advice i can give you
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