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VAT number?

Posted: Mon Mar 20, 2017 9:34 am
by Joostk
I wanted to download the free sample pack on the marketplace, but I need a VAT number? Couple months ago I didn't need that. I don't have a VAT number. Can someone help?

thank you

Re: VAT number?

Posted: Mon Mar 20, 2017 9:36 am
by lavizh
You don't need that. There are some issues with cookies it seems, the checkout works fine on Edge, i am having issues with Chrome. Try different browsers until the issue is fixed.

Re: VAT number?

Posted: Mon Mar 20, 2017 2:47 pm
by Cry-Nic
Ultimately, if you can't get it to work with any browser, please contact marketplace[at]cryengine.com to help you fix the issue, please. We are aware of some problems with the check-out process and are working on a solution for everybody, but some accounts are still affected.

Re: VAT number?

Posted: Wed Mar 29, 2017 2:36 pm
by Megapixel
how to get a VAT number

Re: VAT number?

Posted: Wed Mar 29, 2017 3:06 pm
by lavizh
If you run a registered business with the tax authorities in your specific country you get a VAT number. It's not required for individuals.

Re: VAT number?

Posted: Wed Apr 26, 2017 10:56 pm
by victorbisaev
Confirm - with Edge it works and do not ask for VAT. Now I know what was Edge developed for.

Re: VAT number?

Posted: Tue May 23, 2017 11:23 pm
by Finchy101
Mine does not ask for Vat, but cant get past the save and continue page... it has no error as seen. Any suggestions? (I also sent a Email a day ago, but nothing back...)
Image

Re: VAT number?

Posted: Mon Jul 24, 2017 5:36 am
by I3r33z
When I try to download something from the store, it says that it is wrong but doesn't give an explanation. Even on edge

Re: VAT number?

Posted: Thu Aug 03, 2017 3:24 pm
by ElmerZK
maybe it is browser problem, so sad, just reinstall my os from win10 to win8.1.

Re: VAT number?

Posted: Wed Nov 22, 2017 10:00 am
by Cry-Flare
Please let us know if you still have any issues with the marketplace.