Re: Unable to checkout using the marketplace

#46
I have the same issue. I tried clearing the cookies, private browsing mode and different browsers (Firefox, Chrome, Edge) but nothing worked.
I see there is a JavaScript error. It expects data back from the server, but I checked - the server sends nothing back. I assume that something crashes server side.
I believe this happens to older accounts. I guess older accounts lack a database value or something. :(

EDIT: I read that creating a new account works, but a Cry employee said not to do that, they will delete duplicate accounts. Also I don't want to get a new email address just to create a new account.

Re: Cannot checkout from Marketplace!

#49
ButterKnife wrote:It isn't working for me. I tried clearing the cookies, different browsers, private browsing mode, loging out and back in, nothing works. I keep getting that empty error message.
I've checked, it is a JavaScript error. It expects data back from the server, but the server returns nothing back.

I've had this issue since last year. :(

I had this issue on all Browsers. The way i fixed it is I tried different ones. Once i got to google chrome, I found it had the same issue. I went to the advanced settings, and cleared everything (History, cache, etc). I tried and it worked. If it happened again, I repeat the clearing step.
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Re: Cannot checkout from Marketplace!

#50
@Finchy101
I tried FireFox, Chrome and Edge. Multiple times. I cleared each browsers history, cookies... everything. I tried private / incognito mode. I tried logging in and out and back in. None of it worked. But as I said, the Javascript error I get is that it receives no data back from the server. More specifically it expects a redirect var from the server that it doesn't get. Which makes me think this isn't a browser / cookie thing, but that the problem is server side.

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