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Launcher stuck repeatedly 'Initializing' any Project I try to launch

#1 by harmanbains
Hi I recently downloaded and trying installing and starting CryEngine on a clean build of Windows 7 and Windows 10. Both times I had installed the 2015 Visual Studio C++ Redistributable and verified DirectX was 11+ (12 in the case of Windows 10). Unfortunately the Launcher is able to create Projects and downloads the Engine but when I try to launch a Project it says it needs to be Initialized and says 'Initializing...' and then nothing happens. I've attached the relevant files, can anyone zone in on what the issue might be?

\GFACE\plugin.log

Code: Select all

[2017/05/01 16:35:30] Log Started at 05/01/17 16:35:30
[2017/05/01 16:35:30] Crytek plugin v 0.0.61.0 (launcher_release/stable) build: Apr 15 2016 14:59:16
[2017/05/01 16:35:30] Process id is 2756
[2017/05/01 16:35:30] [GSTRM] [HTTP] Will load ca bundle from 'C:\Users\bains\AppData\Local\Temp\nw7936_30573\plugins\cacert.pem'
[2017/05/01 16:35:30] [GSTRM] I/O thread started
[2017/05/01 16:35:30] [GSTRM] Install thread started
[2017/05/01 16:35:30] loaded pub key
[2017/05/01 16:35:30] Dir 'C:\ProgramData\GFACE\' already exists - good
[2017/05/01 16:35:30] GUID: 9663c838-9b40-417b-81e1-c0a667e55
[2017/05/01 16:35:30] [034F9540] Telemetry initialised ok
[2017/05/01 16:35:30] [034F9540] Telemetry end point 'http://test.launcher.telemetry.gface.com/fileStore'
[2017/05/01 16:35:30] [034F9540] GFACE environment is 'test'
[2017/05/01 16:35:30] Dir 'C:\ProgramData\GFACE\' already exists - good
[2017/05/01 16:35:30] [034F9540] Project 'launcher', InstallLocation.txt file = 'C:\ProgramData\GFACE\installLocation_launcher.txt'
[2017/05/01 16:35:30] [034F9540] Acquired shared lock in installLocation.txt
[2017/05/01 16:35:30] [034F9540] Unlocked lock file
[2017/05/01 16:35:30] [034F9540] Creating plugin, browser host is 'Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.76 Safari/537.36'
[2017/05/01 16:35:30] [034F9540] plugin 034F9540 : get value variable = 15
[2017/05/01 16:35:30] [034F9540] 076C3678 : root scriptable created
[2017/05/01 16:35:30] [034F9540] SetStatus : CONNECTING TO SERVER (GS2)
[2017/05/01 16:35:30] [034F9540] Starting GS2 sync, srcuri : gs://gs.crytek.com/cryengine_launcher/au/?cache=__LAUNCHER__&release_hash=d720a7958e84249a956d49d74a22e24103231856&sig=t8WbiH9pwwD9gJk7RSRZXsl7GKhtNr6lXAUcrfYjpQ744verSEwdxCQ0k7iNtK7U%2BDvvzxOi4u4Xdtw7KQopAJ37oLB4drPxuaqjfGswzDJP4vUveAYqdlxaVknQ2nVgzKKld64Gk2zuRuq/VjPurvKzjFsKg007Kl4QdTz5MtgjuvQhEtDu/CuhtRL8VuFHmlu/b25/eeR6aMgEWq/Toz2D8hFReVkrzVlbNIlUBlujMWDXpy8x7F8m5hbdqMmAY7JR6WvIjQFuCn0CcV82%2BgL3FjXZOhgmVGiFIdWWe4X5/wGucKkiEH9ZiJdUH0B4AFCpohvydj9DNmtp85MA90i7e5y/PPxOqYEagly
[2017/05/01 16:35:30] [034F9540] Wrote project 'launcher' to 'C:\Program Files (x86)\Crytek\CRYENGINE Launcher\live/.gip/project.txt'
[2017/05/01 16:35:30] [034F9540] Starting verify of existing install...
[2017/05/01 16:35:30] [GSTRM] File 'node.exe' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'CRYENGINE_Launcher.exe' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'credits.html' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'icudtl.dat' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'cryselect.exe' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'build_info.json' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'editor_icon.ico' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'ffmpegsumo.dll' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'd3dcompiler_47.dll' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'editor_icon16.ico' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'nwjc.exe' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'libEGL.dll' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'libGLESv2.dll' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'nw.pak' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'license.exe' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'pdf.dll' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'srcuri.pem' passed date size check
[2017/05/01 16:35:30] [GSTRM] File 'swap.exe' passed date size check
[2017/05/01 16:35:30] [GSTRM] Install verification completed, 0 packages would have been invalidated if GSVFLAG_QUERYONLY wasn't set, 18 files checked
[2017/05/01 16:35:30] [034F9540] Verify complete, no errors
[2017/05/01 16:35:30] [034F9540] Release hash : d720a7958e84249a956d49d74a22e24103231856
[2017/05/01 16:35:30] [034F9540] PostInstallStatusReport(1)
[2017/05/01 16:35:30] [034F9540] SetStatus : DOWNLOADING BOOTSTRAP PACKAGES...
[2017/05/01 16:35:30] [034F9540] Downloading bootstrap packages
[2017/05/01 16:35:30] [034F9540] Finished downloading bootstrap packages. 0.00 downloaded, 0.00 installed.
[2017/05/01 16:35:30] [034F9540] SetStatus : READY TO LAUNCH
[2017/05/01 16:35:30] [034F9540] Ready to launch
[2017/05/01 16:35:30] [034F9540] SetStatus : READY
[2017/05/01 16:35:30] Dir 'C:\ProgramData\GFACE\' already exists - good
[2017/05/01 16:35:30] [034F9540] Project 'launcher', InstallLocation.txt file = 'C:\ProgramData\GFACE\installLocation_launcher.txt'
[2017/05/01 16:35:30] [034F9540] Acquired shared lock in installLocation.txt
[2017/05/01 16:35:30] [034F9540] IsGameDir('CRYENGINE_5.3') - NO - looks like a gamestream game, but project.txt value ('cryengine') doesn't match 'launcher'
[2017/05/01 16:35:30] [034F9540] No custom path set for game installs, evaluating default locations
[2017/05/01 16:35:30] [034F9540] New default loc : C:\Program Files (x86)\Crytek\CRYENGINE Launcher\Crytek\ (exists)
[2017/05/01 16:35:30] [034F9540] Using new default location
[2017/05/01 16:35:30] [034F9540] Game install dir 'C:\Program Files (x86)\Crytek\CRYENGINE Launcher\Crytek\'
[2017/05/01 16:35:30] [034F9540] Unlocked lock file
[2017/05/01 16:35:30] Dir 'C:\ProgramData\GFACE\' already exists - good
[2017/05/01 16:35:30] [034F9540] Project 'launcher', InstallLocation.txt file = 'C:\ProgramData\GFACE\installLocation_launcher.txt'
[2017/05/01 16:35:30] [034F9540] Acquired shared lock in installLocation.txt
[2017/05/01 16:35:30] [034F9540] IsGameDir('CRYENGINE_5.3') - NO - looks like a gamestream game, but project.txt value ('cryengine') doesn't match 'launcher'
[2017/05/01 16:35:30] [034F9540] No custom path set for game installs, evaluating default locations
[2017/05/01 16:35:30] [034F9540] New default loc : C:\Program Files (x86)\Crytek\CRYENGINE Launcher\Crytek\ (exists)
[2017/05/01 16:35:30] [034F9540] Using new default location
[2017/05/01 16:35:30] [034F9540] Game install dir 'C:\Program Files (x86)\Crytek\CRYENGINE Launcher\Crytek\'
[2017/05/01 16:35:30] [034F9540] Unlocked lock file
[2017/05/01 16:35:30] [034F9540] Destroying plugin
[2017/05/01 16:35:30] Submitted telemetry events log
[2017/05/01 16:35:30] Started telemetry post to file 'events.xml' (__LAUNCHER__ d720a7958e84249a956d49d74a22e24103231856 0.0.61.0 (launcher_release/stable))
[2017/05/01 16:35:32] telemetryPostCallback error posting 'events.xml', err type 'libcurl', code 7
[2017/05/01 16:40:30] plugin shutting down
[2017/05/01 16:40:30] [GSTRM] Waiting for install threads to terminate...
[2017/05/01 16:40:30] [GSTRM] Install thread exiting
[2017/05/01 16:40:30] [GSTRM] Install thread has terminated
[2017/05/01 16:40:30] [GSTRM] Waiting for auto tick thread to terminate...
[2017/05/01 16:40:30] [GSTRM] Auto Tick thread has terminated


\CRYENGINE_Launcher\ce-launcher.log

Code: Select all

2017-5-1 15:55:26,496   DEBUG   : C:\Users\bains\.cryengine
2017-5-1 15:55:26,566   DEBUG   gameProjectTools/GameProjectToolsProvider#run: Installing cryengine explorer extensions...
2017-5-1 15:55:26,581   DEBUG   configure: starting up autoupdater
2017-5-1 15:55:31,583   DEBUG   checkForUpdates: Checking for updates...
2017-5-1 15:55:32,795   DEBUG   getClient: obtaining the client
2017-5-1 15:57:30,121   DEBUG   handleLogin: user logged in
2017-5-1 15:57:30,128   DEBUG   $EVENT user.loggedIn
2017-5-1 15:57:30,137   DEBUG   checkTerms: ToS requires confirmation
2017-5-1 15:57:30,155   DEBUG   verifyLogin: session validated
2017-5-1 15:57:30,170   DEBUG   handleLogin: updated common.json
2017-5-1 15:57:43,833   DEBUG   getClient: obtaining the client
2017-5-1 15:58:5,585   DEBUG   $EVENT projectRegistry.initializeProject
2017-5-1 15:58:12,165   DEBUG   $EVENT downloadQueue.enqueued
2017-5-1 15:58:13,215   DEBUG   setPluginState: new pluginState DOWNLOADING
2017-5-1 15:59:49,847   DEBUG   setPluginState: new pluginState INSTALLING
2017-5-1 16:2:34,923   DEBUG   setPluginState: new pluginState READY_TO_LAUNCH
2017-5-1 16:2:34,924   DEBUG   setGameInstallationState: new gameInstallationState UP_TO_DATE
2017-5-1 16:2:34,935   DEBUG   registerEngineOnInstall: registering 1 engine files...
2017-5-1 16:2:35,739   DEBUG   $EVENT projectRegistry.initializeProjectFinished
2017-5-1 16:2:56,183   DEBUG   $EVENT projectRegistry.openEditorFailed
2017-5-1 16:2:56,188   ERROR    3221225781
Error
    at ChildProcess.exithandler (child_process.js:716:12)
    at emitTwo (events.js:85:13)
    at ChildProcess.emit (events.js:153:7)
    at maybeClose (child_process.js:984:16)
    at Process.ChildProcess._handle.onexit (child_process.js:1057:5)
2017-5-1 16:2:56,342   DEBUG   $EVENT projectRegistry.initializeProject
2017-5-1 16:3:4,320   DEBUG   $EVENT projectRegistry.initializeProjectFinished
2017-5-1 16:5:42,436   DEBUG   : C:\Users\bains\.cryengine
2017-5-1 16:5:42,517   DEBUG   gameProjectTools/GameProjectToolsProvider#run: Installing cryengine explorer extensions...
2017-5-1 16:5:42,521   DEBUG   configure: starting up autoupdater
2017-5-1 16:5:47,523   DEBUG   checkForUpdates: Checking for updates...
2017-5-1 16:5:48,589   DEBUG   loadFromCache: https://mage.cryengine.com/rest/V1/products/CryEngineLauncher
2017-5-1 16:5:48,706   DEBUG   getClient: obtaining the client
2017-5-1 16:7:11,529   DEBUG   handleLogin: user logged in
2017-5-1 16:7:11,534   DEBUG   $EVENT user.loggedIn
2017-5-1 16:7:11,544   DEBUG   checkTerms: ToS is up to date
2017-5-1 16:7:11,546   DEBUG   verifyLogin: session validated
2017-5-1 16:7:11,553   DEBUG   handleLogin: updated common.json
2017-5-1 16:7:12,276   DEBUG   loadFromCache: https://mage.cryengine.com/rest/V1/products
2017-5-1 16:7:33,582   DEBUG   $EVENT projectRegistry.openEditorFailed
2017-5-1 16:7:33,592   ERROR    3221225781
Error
    at ChildProcess.exithandler (child_process.js:716:12)
    at emitTwo (events.js:85:13)
    at ChildProcess.emit (events.js:153:7)
    at maybeClose (child_process.js:984:16)
    at Process.ChildProcess._handle.onexit (child_process.js:1057:5)
2017-5-1 16:7:33,689   DEBUG   $EVENT projectRegistry.initializeProject
2017-5-1 16:7:35,969   DEBUG   loadFromCache: https://mage.cryengine.com/rest/V1/products
2017-5-1 16:7:35,974   DEBUG   getClient: obtaining the client
2017-5-1 16:7:39,953   DEBUG   $EVENT projectRegistry.initializeProjectFinished
2017-5-1 16:35:23,653   DEBUG   : C:\Users\bains\.cryengine
2017-5-1 16:35:23,733   DEBUG   gameProjectTools/GameProjectToolsProvider#run: Installing cryengine explorer extensions...
2017-5-1 16:35:23,746   DEBUG   configure: starting up autoupdater
2017-5-1 16:35:28,748   DEBUG   checkForUpdates: Checking for updates...
2017-5-1 16:35:29,701   DEBUG   loadFromCache: https://mage.cryengine.com/rest/V1/products/CryEngineLauncher
2017-5-1 16:35:30,52   DEBUG   getClient: obtaining the client
2017-5-1 16:35:57,979   DEBUG   handleLogin: user logged in
2017-5-1 16:35:57,981   DEBUG   $EVENT user.loggedIn
2017-5-1 16:35:57,984   DEBUG   checkTerms: ToS is up to date
2017-5-1 16:35:57,985   DEBUG   verifyLogin: session validated
2017-5-1 16:35:57,991   DEBUG   handleLogin: updated common.json
2017-5-1 16:35:58,733   DEBUG   loadFromCache: https://mage.cryengine.com/rest/V1/products
2017-5-1 16:55:14,360   DEBUG   : C:\Users\bains\.cryengine


I've tried the myriad trouble-shooting guides. Do I need to have Visual Studio installed?

Re: Launcher stuck repeatedly 'Initializing' any Project I try to launch

#2 by harmanbains
I tried a few things and was able to get the Launcher to open Projects in the CryEngine Sandbox Editor. I've listed my changes in order of estimated possibility that it was the fix.

    1. Installed Visual Studio 2017
    2. While attempting to install Amazon Lumberyard their installer loaded
      a. Microsoft DirectX Redistributable (Already had DX12 but this was the SDK version I believe
      b. Visual C++ Redistributable 2012
      c. Visual C++ Redistributable 2013 (2015 was already installed)

One of those solved the issue, I'm pretty certain it was installing Visual Studio 2017 because it didn't work when I did the Lumberyard stuff, only after I installed VS 2017 did it work.
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