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Launcher stuck repeatedly 'Initializing' any Project I try to launch

#1 by harmanbains
Hi I recently downloaded and trying installing and starting CryEngine on a clean build of Windows 7 and Windows 10. Both times I had installed the 2015 Visual Studio C++ Redistributable and verified DirectX was 11+ (12 in the case of Windows 10). Unfortunately the Launcher is able to create Projects and downloads the Engine but when I try to launch a Project it says it needs to be Initialized and says 'Initializing...' and then nothing happens. I've attached the relevant files, can anyone zone in on what the issue might be?

\GFACE\plugin.log

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[2017/05/01 16:35:30] Log Started at 05/01/17 16:35:30 [2017/05/01 16:35:30] Crytek plugin v 0.0.61.0 (launcher_release/stable) build: Apr 15 2016 14:59:16 [2017/05/01 16:35:30] Process id is 2756 [2017/05/01 16:35:30] [GSTRM] [HTTP] Will load ca bundle from 'C:\Users\bains\AppData\Local\Temp\nw7936_30573\plugins\cacert.pem' [2017/05/01 16:35:30] [GSTRM] I/O thread started [2017/05/01 16:35:30] [GSTRM] Install thread started [2017/05/01 16:35:30] loaded pub key [2017/05/01 16:35:30] Dir 'C:\ProgramData\GFACE\' already exists - good [2017/05/01 16:35:30] GUID: 9663c838-9b40-417b-81e1-c0a667e55 [2017/05/01 16:35:30] [034F9540] Telemetry initialised ok [2017/05/01 16:35:30] [034F9540] Telemetry end point 'http://test.launcher.telemetry.gface.com/fileStore' [2017/05/01 16:35:30] [034F9540] GFACE environment is 'test' [2017/05/01 16:35:30] Dir 'C:\ProgramData\GFACE\' already exists - good [2017/05/01 16:35:30] [034F9540] Project 'launcher', InstallLocation.txt file = 'C:\ProgramData\GFACE\installLocation_launcher.txt' [2017/05/01 16:35:30] [034F9540] Acquired shared lock in installLocation.txt [2017/05/01 16:35:30] [034F9540] Unlocked lock file [2017/05/01 16:35:30] [034F9540] Creating plugin, browser host is 'Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.76 Safari/537.36' [2017/05/01 16:35:30] [034F9540] plugin 034F9540 : get value variable = 15 [2017/05/01 16:35:30] [034F9540] 076C3678 : root scriptable created [2017/05/01 16:35:30] [034F9540] SetStatus : CONNECTING TO SERVER (GS2) [2017/05/01 16:35:30] [034F9540] Starting GS2 sync, srcuri : gs://gs.crytek.com/cryengine_launcher/au/?cache=__LAUNCHER__&release_hash=d720a7958e84249a956d49d74a22e24103231856&sig=t8WbiH9pwwD9gJk7RSRZXsl7GKhtNr6lXAUcrfYjpQ744verSEwdxCQ0k7iNtK7U%2BDvvzxOi4u4Xdtw7KQopAJ37oLB4drPxuaqjfGswzDJP4vUveAYqdlxaVknQ2nVgzKKld64Gk2zuRuq/VjPurvKzjFsKg007Kl4QdTz5MtgjuvQhEtDu/CuhtRL8VuFHmlu/b25/eeR6aMgEWq/Toz2D8hFReVkrzVlbNIlUBlujMWDXpy8x7F8m5hbdqMmAY7JR6WvIjQFuCn0CcV82%2BgL3FjXZOhgmVGiFIdWWe4X5/wGucKkiEH9ZiJdUH0B4AFCpohvydj9DNmtp85MA90i7e5y/PPxOqYEagly [2017/05/01 16:35:30] [034F9540] Wrote project 'launcher' to 'C:\Program Files (x86)\Crytek\CRYENGINE Launcher\live/.gip/project.txt' [2017/05/01 16:35:30] [034F9540] Starting verify of existing install... [2017/05/01 16:35:30] [GSTRM] File 'node.exe' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'CRYENGINE_Launcher.exe' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'credits.html' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'icudtl.dat' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'cryselect.exe' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'build_info.json' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'editor_icon.ico' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'ffmpegsumo.dll' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'd3dcompiler_47.dll' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'editor_icon16.ico' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'nwjc.exe' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'libEGL.dll' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'libGLESv2.dll' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'nw.pak' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'license.exe' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'pdf.dll' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'srcuri.pem' passed date size check [2017/05/01 16:35:30] [GSTRM] File 'swap.exe' passed date size check [2017/05/01 16:35:30] [GSTRM] Install verification completed, 0 packages would have been invalidated if GSVFLAG_QUERYONLY wasn't set, 18 files checked [2017/05/01 16:35:30] [034F9540] Verify complete, no errors [2017/05/01 16:35:30] [034F9540] Release hash : d720a7958e84249a956d49d74a22e24103231856 [2017/05/01 16:35:30] [034F9540] PostInstallStatusReport(1) [2017/05/01 16:35:30] [034F9540] SetStatus : DOWNLOADING BOOTSTRAP PACKAGES... [2017/05/01 16:35:30] [034F9540] Downloading bootstrap packages [2017/05/01 16:35:30] [034F9540] Finished downloading bootstrap packages. 0.00 downloaded, 0.00 installed. [2017/05/01 16:35:30] [034F9540] SetStatus : READY TO LAUNCH [2017/05/01 16:35:30] [034F9540] Ready to launch [2017/05/01 16:35:30] [034F9540] SetStatus : READY [2017/05/01 16:35:30] Dir 'C:\ProgramData\GFACE\' already exists - good [2017/05/01 16:35:30] [034F9540] Project 'launcher', InstallLocation.txt file = 'C:\ProgramData\GFACE\installLocation_launcher.txt' [2017/05/01 16:35:30] [034F9540] Acquired shared lock in installLocation.txt [2017/05/01 16:35:30] [034F9540] IsGameDir('CRYENGINE_5.3') - NO - looks like a gamestream game, but project.txt value ('cryengine') doesn't match 'launcher' [2017/05/01 16:35:30] [034F9540] No custom path set for game installs, evaluating default locations [2017/05/01 16:35:30] [034F9540] New default loc : C:\Program Files (x86)\Crytek\CRYENGINE Launcher\Crytek\ (exists) [2017/05/01 16:35:30] [034F9540] Using new default location [2017/05/01 16:35:30] [034F9540] Game install dir 'C:\Program Files (x86)\Crytek\CRYENGINE Launcher\Crytek\' [2017/05/01 16:35:30] [034F9540] Unlocked lock file [2017/05/01 16:35:30] Dir 'C:\ProgramData\GFACE\' already exists - good [2017/05/01 16:35:30] [034F9540] Project 'launcher', InstallLocation.txt file = 'C:\ProgramData\GFACE\installLocation_launcher.txt' [2017/05/01 16:35:30] [034F9540] Acquired shared lock in installLocation.txt [2017/05/01 16:35:30] [034F9540] IsGameDir('CRYENGINE_5.3') - NO - looks like a gamestream game, but project.txt value ('cryengine') doesn't match 'launcher' [2017/05/01 16:35:30] [034F9540] No custom path set for game installs, evaluating default locations [2017/05/01 16:35:30] [034F9540] New default loc : C:\Program Files (x86)\Crytek\CRYENGINE Launcher\Crytek\ (exists) [2017/05/01 16:35:30] [034F9540] Using new default location [2017/05/01 16:35:30] [034F9540] Game install dir 'C:\Program Files (x86)\Crytek\CRYENGINE Launcher\Crytek\' [2017/05/01 16:35:30] [034F9540] Unlocked lock file [2017/05/01 16:35:30] [034F9540] Destroying plugin [2017/05/01 16:35:30] Submitted telemetry events log [2017/05/01 16:35:30] Started telemetry post to file 'events.xml' (__LAUNCHER__ d720a7958e84249a956d49d74a22e24103231856 0.0.61.0 (launcher_release/stable)) [2017/05/01 16:35:32] telemetryPostCallback error posting 'events.xml', err type 'libcurl', code 7 [2017/05/01 16:40:30] plugin shutting down [2017/05/01 16:40:30] [GSTRM] Waiting for install threads to terminate... [2017/05/01 16:40:30] [GSTRM] Install thread exiting [2017/05/01 16:40:30] [GSTRM] Install thread has terminated [2017/05/01 16:40:30] [GSTRM] Waiting for auto tick thread to terminate... [2017/05/01 16:40:30] [GSTRM] Auto Tick thread has terminated
\CRYENGINE_Launcher\ce-launcher.log

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2017-5-1 15:55:26,496 DEBUG : C:\Users\bains\.cryengine 2017-5-1 15:55:26,566 DEBUG gameProjectTools/GameProjectToolsProvider#run: Installing cryengine explorer extensions... 2017-5-1 15:55:26,581 DEBUG configure: starting up autoupdater 2017-5-1 15:55:31,583 DEBUG checkForUpdates: Checking for updates... 2017-5-1 15:55:32,795 DEBUG getClient: obtaining the client 2017-5-1 15:57:30,121 DEBUG handleLogin: user logged in 2017-5-1 15:57:30,128 DEBUG $EVENT user.loggedIn 2017-5-1 15:57:30,137 DEBUG checkTerms: ToS requires confirmation 2017-5-1 15:57:30,155 DEBUG verifyLogin: session validated 2017-5-1 15:57:30,170 DEBUG handleLogin: updated common.json 2017-5-1 15:57:43,833 DEBUG getClient: obtaining the client 2017-5-1 15:58:5,585 DEBUG $EVENT projectRegistry.initializeProject 2017-5-1 15:58:12,165 DEBUG $EVENT downloadQueue.enqueued 2017-5-1 15:58:13,215 DEBUG setPluginState: new pluginState DOWNLOADING 2017-5-1 15:59:49,847 DEBUG setPluginState: new pluginState INSTALLING 2017-5-1 16:2:34,923 DEBUG setPluginState: new pluginState READY_TO_LAUNCH 2017-5-1 16:2:34,924 DEBUG setGameInstallationState: new gameInstallationState UP_TO_DATE 2017-5-1 16:2:34,935 DEBUG registerEngineOnInstall: registering 1 engine files... 2017-5-1 16:2:35,739 DEBUG $EVENT projectRegistry.initializeProjectFinished 2017-5-1 16:2:56,183 DEBUG $EVENT projectRegistry.openEditorFailed 2017-5-1 16:2:56,188 ERROR 3221225781 Error at ChildProcess.exithandler (child_process.js:716:12) at emitTwo (events.js:85:13) at ChildProcess.emit (events.js:153:7) at maybeClose (child_process.js:984:16) at Process.ChildProcess._handle.onexit (child_process.js:1057:5) 2017-5-1 16:2:56,342 DEBUG $EVENT projectRegistry.initializeProject 2017-5-1 16:3:4,320 DEBUG $EVENT projectRegistry.initializeProjectFinished 2017-5-1 16:5:42,436 DEBUG : C:\Users\bains\.cryengine 2017-5-1 16:5:42,517 DEBUG gameProjectTools/GameProjectToolsProvider#run: Installing cryengine explorer extensions... 2017-5-1 16:5:42,521 DEBUG configure: starting up autoupdater 2017-5-1 16:5:47,523 DEBUG checkForUpdates: Checking for updates... 2017-5-1 16:5:48,589 DEBUG loadFromCache: https://mage.cryengine.com/rest/V1/products/CryEngineLauncher 2017-5-1 16:5:48,706 DEBUG getClient: obtaining the client 2017-5-1 16:7:11,529 DEBUG handleLogin: user logged in 2017-5-1 16:7:11,534 DEBUG $EVENT user.loggedIn 2017-5-1 16:7:11,544 DEBUG checkTerms: ToS is up to date 2017-5-1 16:7:11,546 DEBUG verifyLogin: session validated 2017-5-1 16:7:11,553 DEBUG handleLogin: updated common.json 2017-5-1 16:7:12,276 DEBUG loadFromCache: https://mage.cryengine.com/rest/V1/products 2017-5-1 16:7:33,582 DEBUG $EVENT projectRegistry.openEditorFailed 2017-5-1 16:7:33,592 ERROR 3221225781 Error at ChildProcess.exithandler (child_process.js:716:12) at emitTwo (events.js:85:13) at ChildProcess.emit (events.js:153:7) at maybeClose (child_process.js:984:16) at Process.ChildProcess._handle.onexit (child_process.js:1057:5) 2017-5-1 16:7:33,689 DEBUG $EVENT projectRegistry.initializeProject 2017-5-1 16:7:35,969 DEBUG loadFromCache: https://mage.cryengine.com/rest/V1/products 2017-5-1 16:7:35,974 DEBUG getClient: obtaining the client 2017-5-1 16:7:39,953 DEBUG $EVENT projectRegistry.initializeProjectFinished 2017-5-1 16:35:23,653 DEBUG : C:\Users\bains\.cryengine 2017-5-1 16:35:23,733 DEBUG gameProjectTools/GameProjectToolsProvider#run: Installing cryengine explorer extensions... 2017-5-1 16:35:23,746 DEBUG configure: starting up autoupdater 2017-5-1 16:35:28,748 DEBUG checkForUpdates: Checking for updates... 2017-5-1 16:35:29,701 DEBUG loadFromCache: https://mage.cryengine.com/rest/V1/products/CryEngineLauncher 2017-5-1 16:35:30,52 DEBUG getClient: obtaining the client 2017-5-1 16:35:57,979 DEBUG handleLogin: user logged in 2017-5-1 16:35:57,981 DEBUG $EVENT user.loggedIn 2017-5-1 16:35:57,984 DEBUG checkTerms: ToS is up to date 2017-5-1 16:35:57,985 DEBUG verifyLogin: session validated 2017-5-1 16:35:57,991 DEBUG handleLogin: updated common.json 2017-5-1 16:35:58,733 DEBUG loadFromCache: https://mage.cryengine.com/rest/V1/products 2017-5-1 16:55:14,360 DEBUG : C:\Users\bains\.cryengine
I've tried the myriad trouble-shooting guides. Do I need to have Visual Studio installed?

Re: Launcher stuck repeatedly 'Initializing' any Project I try to launch

#2 by harmanbains
I tried a few things and was able to get the Launcher to open Projects in the CryEngine Sandbox Editor. I've listed my changes in order of estimated possibility that it was the fix.
  • 1. Installed Visual Studio 2017
    2. While attempting to install Amazon Lumberyard their installer loaded
    • a. Microsoft DirectX Redistributable (Already had DX12 but this was the SDK version I believe
      b. Visual C++ Redistributable 2012
      c. Visual C++ Redistributable 2013 (2015 was already installed)
One of those solved the issue, I'm pretty certain it was installing Visual Studio 2017 because it didn't work when I did the Lumberyard stuff, only after I installed VS 2017 did it work.
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