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Launcher closes on its own after 5 seconds

Posted: Mon Feb 01, 2021 11:48 pm
by Hyperdex12
Hi, I am having a problem with my launcher after I click the launcher it closes after 5 seconds. Any tip on how to fix that?

Re: Launcher closes on its own after 5 seconds

Posted: Sun Feb 21, 2021 9:55 am
by Dryrion
I had to reinstall the launcher and Neon Noir benchmark, as it flash quitted when checking updates. This happened before and a reinstall was required.

The failure to get the launcher right speaks volume on the development quality of this company.

Re: Launcher closes on its own after 5 seconds

Posted: Mon Mar 01, 2021 9:47 am
by Cry-Kolly
Please make sure your system meets the minimum hardware requirements to run the engine on your computer.
You can view the latest system requirements on the CRYENGINE website:
https://www.cryengine.com/faq#faqc-requirements
​Please not that you need a 64bit operating system to run the software.

When installing the CRYENGINE Launcher we advise to:
Update Windows and GPU Driver Software

Install in the default location on the main hard drive (Usually C Drive)

Install with Administrator Privileges.

Disable any Anti-Virus that may be conflicting with the installation.

CRYENGINE and the surrounding software such as the CRYENGINE Launcher requires certain software to be installed to function correctly. Please make sure that:

Your Direct X version is up to date. For information on how to do this please check this page: https://support.microsoft.com/en-us/hel ... of-directx

You have the correct Microsoft Visual C++ Runtime packages installed. We recommend installing the packages from 2015 upwards, in both x86 and x64 versions. https://support.microsoft.com/en-us/hel ... -downloads

Your .NET Framework is installed properly and is up-to-date. You can get the latest version of the .NET Framework at
https://dotnet.microsoft.com/download

If you are on windows 7 be sure the following platform update is installed:
https://www.microsoft.com/en-us/downloa ... 24fa6=True