If you are having any CRYENGINE 5 Launcher, Sandbox Editor and Engine related issues, please try the following steps :
When having issues with the new Launcher, try the following :
- Uninstall the new Launcher and entire Engine.
- Remove C:\Users\YourUsername\AppData\Local\CryEngine_Launcher folder.
- Remove HKEY_CURRENT_USERS\SOFTWARE\Crytek Windows Registry Key.
- Be sure the Launcher is not running in the background.
- Allow Launcher and Engine executables on the firewall.
- Whitelist Launcher and Engine in your antivirus software.
Check guide before running Sandbox Editor :
- Sandbox Editor and the Game Executable requires a DX11 card as minimum. No support for DX9 or DX10.
- Increase your Windows Virtual Memory.
- Check if you have installed Microsoft VC++ 2015 Redistributable.
- Reinstall the new Launcher and entire Engine.
Start the Launcher and re-run the Sandbox Editor.
Crash on Loading Plugins in Sandbox Editor startup (related to 5.0 only!) :
- If you are using a custom Windows theme, switch back to default theme.
Launcher : Installation failed during downloading of engine :
- The Launcher needs to be whitelisted in the Antivirus exception list for downloading to work properly.
Launcher : CryEngine has not been registered locally :
- In \CRYENGINE Launcher\Crytek\CRYENGINE_5.X\ - rightclick on cryengine.cryengine file and select Register Engine.
For video tutorials on Launcher install and GameSDK merges and new projects, check out
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