Hi there FSETom,
Can you make sure to install the Launcher with Administrator Rights?
Please also make sure you have the x86 and x64 C++ 2015 Runtime Redist packages from Microsoft available here
You could also make sure your Anti-Virus is not preventing installation by temporarily disabling it.
If you still have issues please check out the troubleshooting page here:
If you cannot solve your problem after this please provide us with the log files:
Technical Community Manager
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