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Lack of access to My Assets on launcher !!!

Posted: Sat Sep 01, 2018 1:58 pm
by Hamedudk

Hello.
When I click on My Assets. The

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Exits the account and gives the following message.
Session has expired,please Login

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This problem has been created with the new launcher version.

Re: Lack of access to My Assets on launcher !!!

Posted: Sat Sep 01, 2018 2:27 pm
by StandaKTHOR
i have same problem... whre is the problem?

Re: Lack of access to My Assets on launcher !!!

Posted: Sat Sep 01, 2018 3:09 pm
by CryOxCom
Should be fine from now. Thank You for your report. Problem was on our side.

Re: Lack of access to My Assets on launcher !!!

Posted: Sat Sep 01, 2018 3:31 pm
by FlavourCx
Hello sry for my english i have the Same Problem since Update 5.5 and cant fix it Please help me, if i start my launcher and trying to get in my assets nothing happens i try it with the Laptop of my Friend everything ja working well at him

Re: Lack of access to My Assets on launcher !!!

Posted: Sat Sep 01, 2018 4:08 pm
by StandaKTHOR
Should be fine from now. Thank You for your report. Problem was on our side.
Thanks it's working now...

Re: Lack of access to My Assets on launcher !!!

Posted: Sat Sep 01, 2018 5:39 pm
by FlavourCx
Should be fine from now. Thank You for your report. Problem was on our side.
Thanks it's working now...
i have the same Problem dont know what can i do if i wanna go to my assets in launcher Nothing happens cant install the assets

Re: Lack of access to My Assets on launcher !!!

Posted: Mon Sep 03, 2018 8:51 am
by cry-nic
Hey all, please check if this issue still persists as our dedicated web team applied a fix. :)

If it's still not working for you, please contact marketplace[at]cryengine.com with your problem and we'll look into it!