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Unable to signin Answers

Posted: Mon Feb 27, 2017 12:46 pm
by leonuk
If i am signed in the forum and go to answers and click login it just reloads the page and i,m not login.
If i am signed out and click login on answers it Redirect me to https://www.cryengine.com/login?loginRe ... login.html
after i sign in it Redirects me to https://answers.cryengine.com/users/login.html and gives me .

in firefox
The page isn't redirecting properly
in crome
The answers.cryengine.com page isn’t working answers.cryengine.com redirected you too many times.

Re: Unable to signin Answers

Posted: Mon Feb 27, 2017 4:37 pm
by Cry-Flare
Yeah the sesions are bit iffy on answers.

Logout.
Go to Crytek homepage
Login on crytek homepage
Go back to answers.

Re: Unable to signin Answers

Posted: Tue Feb 28, 2017 4:40 pm
by cry-nic
We had some caching issues, lately, but these should be fixed for the most part. Is this issue still persisting?

Re: Unable to signin Answers

Posted: Tue Mar 14, 2017 10:06 pm
by Cry-Flare
Just noticed a similar issue - unsure if related to OPs problem, this is what I could ascertain;

Issue: Cannot access answer hub (answers.cryengine.com), redirects to forum index.
Reproduce steps: Login using the main login portal (cryengine.com/login), try to access answer hub (answers.cryengine.com).
Workaround: Use the phpbb board built in login portal (forum login).
Cause: Unknown, login process must differ, perhaps mismatched session handling.

Also have the exact issue OP is talking about. after logging in the answers portal I get bounced between crytek homepage and answers page until my browser says no (redirects).

Cannot seem to interact with answers anymore, so cant give any help on there until it's fixed :).

Re: Unable to signin Answers

Posted: Thu Mar 16, 2017 1:47 pm
by cry-nic
Thanks for the detailed report, uniflare! We are aware of a redirection issue atm and actively working on solving this together with Answer Hub. We'll keep you updated.

Re: Unable to signin Answers

Posted: Sat Mar 25, 2017 1:58 am
by leonuk
When i,m signed in
Crome
Redirects me to https://www.cryengine.com/
Edge
Hmm, we can’t reach this page.
Try this
Make sure that you’ve got the right web address: https://answers.cryengine.com
Firefox
Redirects me to https://answers.cryengine.com/questions ... -open.html ? Image

Re: Unable to signin Answers

Posted: Mon Apr 03, 2017 1:03 pm
by manuk
Same for me with Chrome, impossible to access "Answers" from anywhere, all urls with "https://answers.cryengine.com/........" are redirect to: "https://www.cryengine.com/"

But its working with IE ( sob )

Re: Unable to signin Answers

Posted: Wed Apr 12, 2017 12:18 am
by leonuk
Asking to much to have an 100% working site .
May be next year ?

Re: Unable to signin Answers

Posted: Sat Apr 22, 2017 4:17 pm
by salahaddin
For me directly i can't login in answershub.
I can't also register in the site.

What happen?

Re: Unable to signin Answers

Posted: Wed Jul 26, 2017 8:51 am
by opermaks
Still not working! All happens as said before. Please, fix this anyway! :(