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Re: Unable to signin Answers

Posted: Mon Feb 27, 2017 4:37 pm
by Cry-Flare
Yeah the sesions are bit iffy on answers.

Logout.
Go to Crytek homepage
Login on crytek homepage
Go back to answers.

Re: Unable to signin Answers

Posted: Tue Feb 28, 2017 4:40 pm
by Cry-Nic
We had some caching issues, lately, but these should be fixed for the most part. Is this issue still persisting?

Re: Unable to signin Answers

Posted: Tue Mar 14, 2017 10:06 pm
by Cry-Flare
Just noticed a similar issue - unsure if related to OPs problem, this is what I could ascertain;

Issue: Cannot access answer hub (answers.cryengine.com), redirects to forum index.
Reproduce steps: Login using the main login portal (cryengine.com/login), try to access answer hub (answers.cryengine.com).
Workaround: Use the phpbb board built in login portal (forum login).
Cause: Unknown, login process must differ, perhaps mismatched session handling.

Also have the exact issue OP is talking about. after logging in the answers portal I get bounced between crytek homepage and answers page until my browser says no (redirects).

Cannot seem to interact with answers anymore, so cant give any help on there until it's fixed :).

Re: Unable to signin Answers

Posted: Thu Mar 16, 2017 1:47 pm
by Cry-Nic
Thanks for the detailed report, uniflare! We are aware of a redirection issue atm and actively working on solving this together with Answer Hub. We'll keep you updated.

Re: Unable to signin Answers

Posted: Mon Apr 03, 2017 1:03 pm
by manuk
Same for me with Chrome, impossible to access "Answers" from anywhere, all urls with "https://answers.cryengine.com/........" are redirect to: "https://www.cryengine.com/"

But its working with IE ( sob )

Re: Unable to signin Answers

Posted: Sat Apr 22, 2017 4:17 pm
by salahaddin
For me directly i can't login in answershub.
I can't also register in the site.

What happen?

Re: Unable to signin Answers

Posted: Wed Jul 26, 2017 8:51 am
by opermaks
Still not working! All happens as said before. Please, fix this anyway! :(

Re: Unable to signin Answers

Posted: Thu Sep 14, 2017 6:04 am
by spotdot
problem is still not fixed :(
Google Chrome, IE, Firefox and Safari is not working for me... Hope this will be fixed soon now!

Re: Unable to signin Answers

Posted: Thu Sep 14, 2017 2:31 pm
by Finchy101
The site is new and will take time to fix all the bugs...

For now I have the same issue bu use firefox as my main and when i want to access that area, I use Edge as it works fine for me there.

Re: Unable to signin Answers

Posted: Mon Sep 18, 2017 10:20 am
by Cry-Nic
Hey guys, we're still investigating this issue but it seems to be affecting only some accounts. Please send an email to contact[at]cryengine.com for help from the email address you registered with on CRYENGINE.com for help if this is affecting you. Thanks!