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Re: Unable to signin Answers

Posted: Thu Sep 14, 2017 6:04 am
by spotdot
problem is still not fixed :(
Google Chrome, IE, Firefox and Safari is not working for me... Hope this will be fixed soon now!

Re: Unable to signin Answers

Posted: Thu Sep 14, 2017 2:31 pm
by Finchy101
The site is new and will take time to fix all the bugs...

For now I have the same issue bu use firefox as my main and when i want to access that area, I use Edge as it works fine for me there.

Re: Unable to signin Answers

Posted: Mon Sep 18, 2017 10:20 am
by cry-nic
Hey guys, we're still investigating this issue but it seems to be affecting only some accounts. Please send an email to contact[at]cryengine.com for help from the email address you registered with on CRYENGINE.com for help if this is affecting you. Thanks!

Re: Unable to signin Answers

Posted: Mon Sep 25, 2017 5:07 am
by umerkyo
if you are not login to your Cryengine account u open the Answer link You redirect to Login Page.

Re: Unable to signin Answers

Posted: Thu Oct 05, 2017 1:10 pm
by cry-nic
Hey guys,

if you are affected by this issue can you please send an email to contact[at]cryengine.com from the email address you're registered with at CRYENGINE.com and explain the situation? Our customer support will take care of it.

Cheers

Re: Unable to signin Answers

Posted: Sat Oct 07, 2017 11:03 am
by Cry-Flare
Also, it could be a pain but I noticed once I reinstalled firefox without importing any data from any existing browsers or cloud accounts, It can now login and use answerhub with firefox. Still not chrome. (Firefox was the browser I could originally use and originally had problems with since the forum update).

Re: Unable to signin Answers

Posted: Wed Oct 25, 2017 4:20 pm
by Cry-Flare
It does seem to be some caching issue with client browsers.
After installing windows 10 I no longer have any issues signing in to answer hub using chrome.

If you are experiencing this issue, I suggest to reinstall your browser, I am unsure if clearing "cache"s of your browser will solve the issue, but a reinstall with a clean slate should resolve the issue (I confirmed this with firefox on windows 7 prior to installing windows 10).

Good luck

Re: Unable to signin Answers

Posted: Fri Oct 27, 2017 12:14 pm
by kajj88
Super, I was looking for what you described. Thanks for the help !

Re: Unable to signin Answers

Posted: Thu Nov 23, 2017 1:10 pm
by Helpsti
Same problem.
Will you fix it?
I sent my problem to the mail.
Not someone who did not answer me yet. Gmail in the block or what?

Re: Unable to signin Answers

Posted: Fri Dec 01, 2017 9:46 am
by leonuk
[Content Removed]
Nearly 1 year later and still no fix .
this is going to drag out into 2019 .
reinstall firefox LOL you joker