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A material editor crashes.

Posted: Sun Jun 02, 2019 12:01 pm
by Richard.Kamsky
Hello. I often use the material editor, but it has become impossible to work with him. When you first open the material editor, everything works fine. But if I close for a while and when I need an editor, when I open the engine, it crashes with a fatal error. What should I do to prevent this from happening again?

Windows 10 1903 x64
Cryengine 5.5.2

CPU Quad 9300 2.5
GPU GeForce GTX 750 2GB

Re: A material editor crashes.

Posted: Mon Jun 03, 2019 5:52 am
by lavizh
Attach the editor.log file.

Re: A material editor crashes.

Posted: Tue Jun 04, 2019 5:15 pm
by Richard.Kamsky
Hi. Here is my editor.log file

Re: A material editor crashes.

Posted: Tue Jun 18, 2019 9:00 am
by Cry-Flare
hi there, unfortunately the log file provided doesn't provide any insight into what is causing the issues.
Can you list the steps in order to reproduce this problem? How long you wait between steps etc?

It will help our QA team investigate and verify the issue.
For now you can try to reset Sandbox by deleting "%APPDATA%/Crytek/CRYENGINE".

This will reset all your preferences/key binds and layouts in Sandbox.